Jonny’s Public Speaking Notes.
Feedback Report – Session One
07.05.206
Overall, you already have reasonably strong foundations in your body language, hand gestures, and vocal expression, and your energy certainly came to life during the session. I also think people are going to be impressed by the deep level of research behind the product, so really trusting your expertise and knowledge in that regard will be excellent. When you speak naturally, with confidence and connect to your interest and expertise, it comes across really well.
You come across as sensitive (able to read a room) and attuned when speaking, which makes you trustworthy as a speaker. You also took on the notes very well throughout the session. Your posture improved, and your use of hand gestures already became stronger and more intentional, so those are really positive foundations to build from.
Key Areas to Continue Developing
Filler Words
Continue working on reducing filler words, particularly “so” at the beginning of sentences. I recommend practising this in WhatsApp voice notes or casual conversations with friends. You can even let people know you’re consciously working on it.
Where possible, try to use connectives within sentences instead, such as:
“Furthermore”
“Therefore”
“However”
Or simply deploy pause instead.
Don’t be frightened of silence. Pauses are powerful and often make you appear more thoughtful and composed.
Pace & Space
Ensure you slow your pace down slightly so that the points fully land for the audience. Remember, even though the information is highly familiar to you, it may be completely new to the audience and therefore take longer for them to process.
Slowing down and using space can:
Build suspense
Increase clarity
Give important points more weight
Buy you time to think about what you want to say next
You already have good vocal clarity, which is a really strong asset. Combining that clarity with slower pacing and stronger pauses will make the delivery even more impactful.
Emphasis
I think emphasis will come slightly later in the process once the script is more developed. At that stage, you can begin highlighting key words and phrases that need stronger emphasis or vocal lift.
That said, the foundations are already there.
Presentation Preparation for Next Session
The key priority for the next session is to really develop the presentation document you want to work with, whether that’s for:
Public speaking
Online presentation
The more material you have prepared, the more deeply I can coach the speaking itself within the session.
If possible, it would be particularly useful to have the introduction section strongly developed, as that will allow me to give you more detailed public speaking coaching around a specific section of the presentation.
If the wider presentation is also in a good working state, that will help us significantly as well.
Extra Video Feedback
As discussed, I’ll throw in an additional video review as part of the package and to acknowledge our date change and keep momentum.
Feel free to send over a short 60–90 second video recorded on your phone. Don’t worry about filming quality or setup. The important thing is simply getting the practice in. Perhaps send this 1 week before our next session, if possible?
I’d particularly recommend rehearsing the introduction more than any other section, as that is usually where nerves are highest and where confidence matters most. First impression is massive too.
Language & Trustworthiness
As mentioned in the session, ensure that any marketing language or company messaging is translated into your own authentic speaking voice.
Of course, the presentation still needs to align with the wider brand, but it’s very important that the audience feels the speech is genuinely coming from you.
People are not only investing in the product itself - they are also investing in:
Your trustworthiness
Your credibility
Your sincerity
Avoid overloading the presentation with jargon. Remember, this is not a written report. Spoken communication benefits from:
Direct language
Clarity
Simplicity
Strong examples
Where necessary, translate complex concepts through:
Analogy
Simile
Story
Real-world examples
Cut straight to the core point wherever possible.
Speech Structure & Rhetorical Devices
Please refer to the speech structure document that I’ll attach via email so that you can clearly structure the presentation.
Within the introduction particularly, try to deploy the rhetorical devices we discussed.
Rule of Three
The rule of three is especially effective when:
Creating lists
Giving examples
Building rhythm
Building suspense
For example:
“Cigarettes, alcohol, gambling…”
Three examples often sound more complete and memorable than two.
Rhetorical Questions
Rhetorical questions can also help engage the audience and encourage them to think actively about the issue.
Key Message
Be sure to integrate your key message early within the speech and continue to sprinkle it throughout the presentation.
This is the core takeaway that you ultimately want the audience to remember.
For example:
Martin Luther King Jr. - “I have a dream”
Sir Ken Robinson Ted Talk “Schools Kill Creativity'“
My own speaking work - “Dare to be different”
The ideal key message is:
Short
Memorable
Repeatable
Emotionally resonant
It may be useful to repeat this key message approximately 5–7 times throughout the presentation, though the emphasis and intonation can vary each time.
Introduction Notes
A few notes from our discussion around the introduction:
You mentioned that we all make choices every day. Choices about what we buy and what we support. You gave a few examples.
Then you spoke about investments in certain areas being easier to assess:
Cigarettes
Alcohol
Gambling
(I'‘m not sure the above are the exact 3)
However, historically, when it comes to human rights abuses and ethical investment, the waters have often been far more muddied and unclear, making it harder for people to make informed decisions.
That concept creates a strong pathway into introducing the product and its wider purpose.
Obviously, shape the exact wording into language that feels authentic and natural to you and change it completely to suit your style if desirable.
Final Thoughts
I think you’re going to be excellent at this, and I genuinely believe it has the potential to become a really strong and compelling presentation.
Really trust:
Your understanding of the product
The quality of the research
Your natural sensitivity and sincerity as a communicator
Back the product, and back yourself.
Feedback Report - Session 2
02.06.2026
Positives From The Session
Great job Jonny!
There has already been a noticeable improvement in your visual communication.
Overall, your facial expression was much more positive, and you're beginning to deploy hand gestures more naturally. Your posture also appears far more grounded, with less unnecessary movement taking place.
When you engage in this way, with a positive facial expression and relaxed presence, you come across as charming, approachable, easy to listen to and enjoyable to watch.
It was also encouraging to see a greater variety in your hand gestures. You are beginning to use smaller gestures when communicating specific details and wider gestures when communicating larger concepts, which helps reinforce meaning and keeps the audience visually engaged.
You also started to take your time to find specific words rather than over speaking, and this is the most significant and important progress in your speaking.
Body Language
One area to continue working on is keeping your body language open.
At times, there was some hand wringing and occasional rubbing of the arms, both of which can communicate discomfort or nervousness to an audience.
As discussed, when you're not actively using hand gestures, try allowing your hands to rest naturally with open palms. This helps create a more relaxed and confident appearance.
You can also put hands together, but this should be light, relaxed and without wringing.
With gestures generally, continue focusing on quality rather than quantity, natural purpose and intention as we discussed.
Storytelling & Structure
A key area we're now developing is your ability to tell stories and case studies in a way that creates curiosity and suspense.
This is different from academic writing, where the argument is often presented upfront.
When speaking, particularly in presentations, you want the audience to keep wondering:
"What's coming next?". Suspense, mystery, surprise is what keeps people listening.
Be careful not to reveal the key learning, insight or conclusion too early.
Instead:
Build towards the point.
Hold back the main lesson until the end where possible.
Create curiosity throughout the story.
Remember to include specific details that bring stories to life.
For example, when discussing a case study, avoid staying purely at a high level. If you mention something operating at "street level", help the audience visualise what that actually means. Give them a flavour of the reality, the people, the environment or the situation involved.
Specificity creates engagement and makes points land.
The same principle applies to case studies:
Introduce the context.
Share the important facts.
Build curiosity.
Then reveal the outcome or learning.
I've attached the story telling structure to out email.
Language & Verbal Delivery
One phrase that appears regularly in your speaking is:
"And in doing so..."
There's nothing wrong with the phrase itself, but because it appears frequently, it's worth broadening your range of transitions.
Alternatives include:
As a result...
This led to...
Therefore...
For example…
By deploying this method…
Consequently...
A greater variety of connecting phrases will help your delivery feel more natural and polished. Also, don’t be frightened of the fullstop. i.e Describe the methodology. New sentence ‘As a result of this research…’ rather than running sentences on too long.
Use of Evidence
A real strength is your ability to draw on evidence, data and research.
Whenever you begin referencing evidence-based material, your credibility increases significantly.
Continue leaning into:
Research
Data
Evidence
Methodology
These are clearly areas where your expertise shines through.
Q&A Preparation
For the Q&A section, the key focus is developing strong opening responses to common questions.
Examples include:
"That's a great question."
"This is actually a complex topic."
"This is a widely debated subject, but here's our perspective."
“A lot of people are concerned about… Here’s what we’ve done about it”
"What I can share on that is..."
"Could you clarify what you mean by...?"
Prepare some opening frameworks, but remember that every audience will phrase questions differently, so flexibility and improvisation remain important.
Above all, maintain honesty.
If there is something you haven't researched or aren't confident about:
Speak on the parts you can discuss with confidence - acknowledge your expertise and where this lies.
Keep your answer concise.
Offer to follow up.
Refer them to another expert where appropriate.
People respect integrity and transparency far more than forced certainty.
Biggest Breakthrough
The biggest breakthrough from this session came towards the end when you began taking more time to select your words.
This is a hugely important development.
When speakers rush, they often:
Trip over words.
Use unnecessary filler.
Become less precise.
Lose authority.
The challenge for you now is to speak more slowly than feels natural.
Take your time.
Pause.
Find the exact word you want to use.
Rather than using nine words to reach a point, aim to use three or four carefully chosen words, or even one.
The more specific and deliberate your language becomes, the more powerful your communication will be. You’re in control, don’t let audience pressure rush you.
This is where we begin moving from simply being knowledgeable to becoming a genuinely compelling speaker.
Looking Ahead
Great stuff Jonny!
Overall, we are seeing steady and encouraging progress in the right direction. Positive results in the video clips. Great when you got passionate and your vocal range opened up, mote of this!
Your visual communication has improved, your body language is becoming more intentional, and your ability to slow down and choose your words carefully is beginning to emerge.
The goal now is to continue building poise, composure and precision in your communication.
Let me know what you'd like to focus on in our session next Tuesday and I'll put together a lesson plan accordingly.
Feedback Report - Session 3
Hi Johnny,
It was great to see you this week. I think things are continuing to move in a really positive direction, and it's encouraging to see the steady progress you're making.
Positives From The Session
One of the strongest developments has been your visual communication.
You've continued to build on the improvements we've already seen in:
Facial expression
Eye contact
Posture
Hand gestures
You come across as much warmer and more engaging when you maintain that positive facial expression, and it helps create a stronger connection with the audience.
I was also pleased to see that you are continuing to take more time to select your words. You're no longer over-speaking in the way you were previously, which means your communication is becoming more measured, intentional and authoritative.
The filler words have improved dramatically, and your visual communication continues to head in the right direction. There's only a very small amount of nervous hand wringing remaining, which is a positive place to be compared to where we started.
Key Takeaway: Connection Over Script
The biggest takeaway from today's session is this:
Prioritise connection with the audience above the script.
The script is there to support you, but it should never become the focus.
If the audience starts to feel that you're reading or relying heavily on a script, they will naturally lose connection with you. When that connection drops, trust and engagement often drop with it.
Your goal is to make the content feel conversational and natural, even when you're working from prepared material.
Remember:
People connect with people, not scripts.
Familiarity With The Content
At this stage, much of the work is simply becoming increasingly familiar with the material.
The more comfortable you become with the content:
The less you'll rely on the script.
The more naturally you'll speak.
The more confident you'll appear.
The easier it becomes to respond to the audience in the moment.
Trust that this familiarity will continue to develop through repetition and practice.
Simplifying Language
Continue looking for opportunities to simplify explanations wherever possible.
Audience Awareness
We also discussed the importance of recognising that audiences have different levels of knowledge and experience.
A useful technique is acknowledging this directly.
For example:
"Some of you may already be very familiar with this topic, while for others this may be completely new."
This immediately helps bring everyone into the conversation and demonstrates awareness of your audience.
Pacing & Landing Thoughts
Continue allowing thoughts and key points to land before moving on.
When speakers rush, audiences often feel they are being talked at.
When speakers pause, audiences feel invited into the conversation.
Remember:
Pause after important points.
Allow space for reflection.
Give yourself time to think.
Create opportunities for questions and discussion.
This helps the presentation feel more natural and less rehearsed.
Presentation Setup
A few practical notes from our video review:
Ensure there is enough headroom above the camera.
Continue paying attention to framing and positioning.
Maintain eye contact with the camera where possible.
Small technical improvements can make a significant difference to how professional and engaging a presentation feels.
Preparation & Mindset
Before presenting, spend five minutes preparing yourself physically and mentally.
Breathing
Use five minutes of slow, deep breathing to settle your nerves and centre yourself.
Positive Self-Talk
Replace unhelpful thoughts with constructive alternatives.
For example:
Instead of:
"The audience might think I'm boring."
Try:
"I've got something interesting and valuable to say."
Instead of:
"The audience won't like me."
Try:
"The audience wants me to succeed."
Posture
Practise standing in a strong, open posture before speaking.
This helps you:
Feel more confident.
Take up space comfortably.
Project authority and calmness.
Final Thoughts
Overall, I think you're doing really well.
The improvements in your visual communication, pacing and delivery are all moving in the right direction.
The main focus now is continuing to build familiarity with the content so that every presentation feels natural, conversational and authentic.
I wish you the very best of luck with today's presentation. I'm confident it's going to go well.
At this stage, the priority is simply getting the first version delivered. Once you've done that, we can review what worked, identify areas for improvement and continue refining from there.
If you're able to record the presentation, please do send it over. It will give us some excellent material to review together in our next session.
I look forward to seeing you again soon.
best
Tom
Video 1 Feedback
Well done. As ever, your subject knowledge is strong and that comes through.
You are fairly clear on the points you want to make and speak with a humility that builds trust with listeners. The length of you responses seem to be good.
A few builds:
-Camera position - ensure you are sat centre screen looking directly into the camera (rather than slightly to one side looking across)
-Limit your movement in the chair - we worked on your posture whilst standing, the concept of 'be the tree'. i.e strong roots, grounded posture. There was a swaying occurring (wheels on the chair will heighten that), which can convey a slight discomfort. Therefore, even when sitting, ensure that unnecessary movement is limited.
-I really liked when we caught a flash of your hands and smile, bring both of these in a little more - cheat the camera and your hands slightly so we can see the clarity of your hand gestures, and even though you don't have to smile the whole time, bringing a bit more of the smile and warmth into your delivery will be helpful.
-Do you best to maintain eye contact with the camera as much as you can, a bit like when you are trying to build trust when meeting someone. Occasionally, you will need to look off screen momentarily to find a point, but try to limit this to maintain eye contact and build trust, as much as possible.
- Pitch - we can work on this in the next session, but just allowing yourself to find a bit more range in your pitch, this will give a bit more varation in the sound of your voice and can be used to emphasise key points. This is about allowing your natural expression to come through.
Video 2 Feedback
I like the answer lengths and feel that you've really taken on the notes regarding posture and body language - you're taking up your space confidently and have removed unnecessary body movements. I think the hand gestures are also starting to work nicely. I also see how you worked on the warmth and connection with the interviewer, and this came through nicely. (It's a little harder on Zoom when looking into the camera, as you are not necessarily looking the person in the eye, but doing an imaginative exercise as though the camera is the person, and bringing that warmth to the camera in this medium will be helpful).I also like your use of emphasis on key words, particularly in the second question, starting around 5.18. You find a little more vocal confidence and clarity here. I also think that overall you've been working on finding that relaxed space from which to speak.
Builds for further refinement
I would be curious to see what it looks like to cup your hands together (without wringing them of course, so keeping them relaxed) when you are not speaking. We can experiment with this tomorrow, and see how it compares to keeping your hands on your legs. If you decide to keep the latter, I'd just work on relaxing them a touch more, I can see you are working at this already, but a smidgen more relaxation will prevent that ever-so-slight sense of 'bracing' or gripping' the leg, which can be perceived as a 'discomfort' gesture. That said, it's probably most noticeable to the professional eye and others might not pick up on it so much.
As mentioned, your clarity picks up around 5.18, backed up with confident hand gestures. I think this is natural, we are feeling our way into the chat in those early minutes and you found your confidence as you relaxed into it. So the goal is to find this vocal clarity and confidence right from the outset. Again, it's relatively minor, but you perhaps just slightly swallowed a few words in the earlier question (but still decent). I think actually what will help with this is slowing your pace slightly. You have a quick mind, but allowing a little more pause for a) you to find the right word, b) for the audience to process and c) to eliminate minor filler words, will be most helpful. Deploying this use of pause will become even more important when public speaking, as you will want to allow the audience space to think, process and react. Again, this is something we can work on tomorrow, and overall, I think it's heading in a really good direction.
Feedback Report - Session 4
22.09.2026
Well done, Jonny. Another really positive session. The data shows that your confidence is improving across most areas, and it was particularly good to see the progress in your pauses, clarity and overall delivery.
Progress
Pausing: This was a real breakthrough towards the end of the session. You began using pauses deliberately, giving you greater control and composure rather than feeling the need to continuously speak or fill the space with filler words.
Filler words: These have improved massively. Keep using pauses as the alternative.
Visual communication: Your posture, facial expression and overall visual communication continue to improve.
Clarity: Your clarity improved noticeably after completing the vocal warm-ups.
Areas to Continue Developing
Pace & Pause
Continue taking your time. Pause, select the word you want, and then speak. This will help you appear more composed and make your language more precise, as well as giving the audience the space to breathe and process. It will also help you to find more range in pitch.
Vocal Range
Continue developing a greater range of pitch. This may be a longer-term project, but using more range of your voice will create greater variation and keep audiences engaged.
Specific Examples & Memorable Details
It was great to hear the specific example about the elevators in your speech. This is exactly the kind of detail to use more often.
Small, specific details that an audience can picture will help bring the product and your methodology to life. Rather than speaking generally about the kinds of checks you carry out, give people concrete examples wherever possible.
These details are far more memorable and are often the things people will repeat afterwards when describing your company to somebody else.
Have another look at the verbal communication tools we discussed in our previous workshops and think about where you can incorporate more of them into the presentation. The more effectively you use tools such as specific examples, stories, quotes, humour, imagery, analogies, rhetorical questions and memorable language, the more engaging and memorable your speaking will become.
Clarity & Warm-Up
The five-minute vocal warm-up is really important for you. Your clarity naturally improves once you've been speaking for a while, but we want that clarity to be there from your very first answer.
Think of it like playing sport without stretching first: you're making the job unnecessarily difficult for yourself.
Use the warm-up before every conference, presentation, interview or important video so you're ready from the first question rather than warming up during it. I’ve put the warm video in below - although please note this a rough version.
Preparation & Mindset
Before speaking:
Complete the five-minute vocal warm-up.
Spend a few minutes on deep diaphragmatic breathing.
Settle into a strong, open posture.
Use a positive affirmation to focus your thinking.
For you, something simple could be:
“I know what I’m talking about. I have excellent subject knowledge.”
The aim is to remind yourself that you don't need to manufacture confidence - you've done the work and you know your subject.
Key Focus Going Forward
The progress is clear. The next stage is continuing to develop poise, vocal variation and control, while bringing your content to life through specific, memorable examples.
Keep using pauses rather than fillers, make the warm-up part of your routine, and continue exploring the full range of verbal tools we've worked on.
Well done on another strong session. I look forward to continuing the progress in our next one.
Jonny – Session 5: 28/10/26
Coaching Feedback & Development Notes
Online Coaching | 90 Minutes
Hi Johnny,
You're continuing to make really positive progress, and I've no doubt that with further experience and practice, you'll become an increasingly confident, engaging and authoritative speaker.
This session focused particularly on utilising pause, developing greater vocal variety, communicating with intention and bringing more confidence to your sales conversations.
1. What's Working Well
Confident emphasis: You're beginning to emphasise key words more effectively, giving your messages greater impact.
Vocal variety: You're exploring a wider range of tone and pitch, making your delivery more engaging.
Pausing: Your use of pauses is improving, helping you sound more considered and authoritative.
Key Points: You're becoming more confident in finding the main points you wish to get acorss.
Camera connection: Your looked considerably more confident when you looked directly into the camera.
Clarity: Your clarity improved noticeably as we warmed into the session, reinforcing the importance of preparing before important speaking opportunities.
Authenticity: Your willingness to acknowledge the occasional awkwardness of selling is a useful technique that can make you more relatable and trustworthy.
2. Areas to Build Upon
A. Avoiding Autopilot & Taking Ownership of Your Delivery
One of our main priorities is to ensure you don't slip into autopilot, particularly when delivering longer answers.
When this happens, your delivery can become a little flat, with less variation in tone and pitch, and a tendency to list information rather than communicate it with impact.
Continue practising:
Precise word choices, reducing filler words and habitual phrases.
Vocal variety, particularly emphasising words that communicate the value of your services.
Controlled pacing & Pause, giving each important idea time to land.
Deliberate emphasis, highlighting the words and phrases you most want your audience to remember.
We also discussed how selling can sometimes feel uncomfortable. I'd encourage you to step confidently into the language you're using and enjoy communicating the value of what you offer. Working through the slight reservation we discussed.
You have strong subject knowledge and genuine belief in your work. The aim is to communicate this with conviction, without feeling the need to rush or undersell yourself.
The goal: To speak with greater confidence, intention and control, allowing your knowledge and enthusiasm to shine through.
B. Developing Your Verbal Communication Toolkit
I've attached the PowerPoint presentation to the email for reference.
There are three techniques I'd particularly encourage you to explore:
1. Stories, Case Studies & Testimonials
These are some of the most powerful tools for making your sales communication memorable.
I'd encourage you and the team to develop a bank of short, compelling examples that demonstrate the value of your work.
Think back to the anecdote you shared about the lift situation in an earlier session. It was specific, tangible and memorable – exactly the kind of detail that audiences connect with.
Consider incorporating more client case studies, testimonials and factual stories into your answers.
2. Imagery
Use phrases such as "Imagine for a moment..." or "Picture this..." to help your audience visualise what you're describing.
For example, you might paint a picture of a situation within the oil and gas or automotive industry before explaining how your organisation approaches its analysis.
This can be particularly effective when speaking without visual aids, plus it allows you to paint an imaginary scenario, without pointing the finger!
3. Facts & Statistics
Look for opportunities to introduce specific, relevant figures that demonstrate the depth of your research or the value of your services.
A well-chosen statistic, delivered with emphasis and followed by a pause, can be considerably more memorable than a general statement.
The goal: To make your answers more compelling, credible and memorable through vivid examples and persuasive evidence.
C. Continuing to Develop Vocal & Visual Communication
Keep building on the warmth and approachability we've explored in previous sessions.
In particular, focus on maintaining direct camera engagement, positive facial expressions and purposeful gestures, while bringing greater variation to your voice.
The aim is for your vocal and visual communication to reinforce the confidence and enthusiasm behind your message.
3. Connectives & Transitional Phrases
Replacing "In Doing So"
One phrase I'd encourage you to become more aware of is "in doing so."
Although it's perfectly valid, you're using it quite frequently when moving between ideas. I suspect it may have become a subtle ‘filler’ phrase, giving you thinking time before your next point.
Rather than automatically replacing it with another connective, consider whether a pause would be more effective.
When a connective is useful, here are 20 alternatives to explore.
20 Connectives & Transitional Phrases for Speeches and Q&A
As a result – Introduces an outcome.
Consequently – Shows a logical result.
Therefore – Introduces a conclusion.
Furthermore – Adds weight to an argument.
Additionally – Introduces another point.
Moreover – Reinforces an argument.
In turn – Shows how one action leads to another.
By extension – Expands an idea's implications.
In practice – Moves from theory to application.
With this in mind – Introduces a recommendation.
Equally important – Highlights another consideration.
Nevertheless – Introduces a contrast.
Crucially – Emphasises an important point.
Ultimately – Introduces an overall conclusion.
Building on this – Connects to the next idea.
Through this approach – Explains how a method delivers results.
This enables us to – Shows what becomes possible.
The result is – Introduces an impact.
In other words – Clarifies an idea.
As such – Introduces a logical implication.
Remember, these aren't all direct substitutes for "in doing so". Choose the expression that accurately connects your ideas, and don't feel you need a connective between every sentence.
4. Priorities for Continued Practice
I'd suggest concentrating on five areas:
1. Utilise Pauses to Develop Authority
This is a particularly important area for you. Rather than filling every gap with words, allow yourself to pause, think and then deliver your next point with intention.
For example:
Before:
"We've invested significantly in developing our people, and in doing so, we've created a stronger organisation, and in doing so, we're delivering better outcomes for our clients."
After:
"We've invested significantly in developing our people. [PAUSE] We've created a stronger organisation. [PAUSE] And we're delivering better outcomes for our clients."
The second version sounds more confident, considered and authoritative. Silence gives you thinking time and allows your audience to absorb each point.
2. Avoid Autopilot
Continue developing vocal variety, confident emphasis and deliberate word choices. Aim to make each answer feel new each time, rather than simply listing information.
3. Develop Memorable Examples
Build a bank of stories, case studies, testimonials and compelling statistics that demonstrate the value of your work.
4. Expand Your Verbal Toolkit
Experiment with imagery, rhetorical techniques and a wider range of connectives. Record yourself answering questions to identify habitual phrases and opportunities for improvement.
5. Step into Your Confidence
Trust your subject knowledge, enjoy communicating your ideas and continue developing the warmth, enthusiasm and conviction behind your message. Let go of reservations that might hold you back.
5. Final Thoughts
Johnny, keep having confidence in what you're doing.
You're making encouraging progress.
Remember that these skills take time to integrate. It's completely normal to focus successfully on one technique while occasionally overlooking another. With continued practice, they'll gradually become more instinctive.
The next stage is about bringing everything together more consistently, allowing you to communicate with greater warmth, confidence and authority.
Keep up the good work, and do let me know if you have any questions.
Best wishes,
Tom